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Customer Satisfaction is a Key Driver of Business Growth

Customer satisfaction is one of the key factors that drive . No matter what the product or service you provide, you need your client base to have the best experience possible when they interact with your brand. Creating an environment that allows your customers to enjoy interacting with your business has to be one of your p...

Big Data Has a Major Role in Africa’s Future of Work

Right around the world, businesses are transitioning towards Web 3, and part of these changes in how we approach work has to do with big data. With growing technology, there are several points at which user information is collected. When this information is collected, it is useless until it is properly analyzed to the benef...

Can Telecom Startups Influence Growth and Development in Africa?

The last few years have seen an accelerated change in the way we work and communicate. Advancements in digital technology have forced a shift in several aspects of our lives and . In the context of Africa, there is a lot of effort that is being put in towards preparing the continent for the future of work. Part of ensuring ...