A highly talented, detail-oriented Virtual Assistant and customer service advocate with experience providing exceptional support and ensuring projects are completed on time and with extreme confidentiality. Strive in fast-paced, virtual environments following established procedures and practices to exceed all customer expectations. Experienced in creating an effective, organized environment in which I can excel at focusing time on providing top-level client support, resolving issues, and developing relationships to ensure loyalty and growth. Unique skills set offering exceptional organizational/administrative skills combined with ensuring 100% customer satisfaction.
Key Skills and Competencies:
1. Administrative support
2. Customer support
3. Email (Inbox) Management
4. Social Media/Online shop management
Proficient with the following tools:
Google Apps, Google Workspace(Gmail, Calendar, Docs, Sheet, Slides, Meet, etc), Zoho, Calendly, Zoom, Google Meet, Dropbox, Skype, Canva, Eversign, Trello, Later, Google Assistant