Crafted Projects
E COMMERCE WEBSITE
https://titlesstationers.co.zw/DRILLING COMPANY WEBSITE
https://streamwaters.co.zw/Experience
IT PERSONNEL
● In house Pastel Consultancy
● System Admin – solve all IT related problems faced by the fellow workmates in using computers.
● Windows and Microsoft office suite – training, purchasing, installation, licensing and troubleshooting.
● Computer maintenance – software and hardware.
● Pastel –responsible for training new employees how to use pastel and also troubleshoot any problems; and ensuring integrity within the pastel system at different company outlets.
● Setting up emails – creating or disabling email address with the company domain upon request from management.
● Special Investigation-Investigation on systems usage as directed from time to time.
● Website Management – updating product info on the website and also assisting online quotation requests.
● FTP sites management – ensuring file sharing throughout to the company’s, office locations; monitoring data flows on all company cloud platforms
● Web development and design – incorporated with marketing strategy of the company
● Antivirus installation; purchase of serial keys and virus checking/cleaning on all computers
● Purchase of computers and computer peripherals for the company, setting up computer desk upon request and usage requirement
● Reporting and documentation – generate sales reports from pastel and documentation of training manuals, computer usage policy and other documents
IT SYSTEMS AND DIGITAL MARKETING ADMIN
A: ICT AND OPERATIONAL SYSTEMS ADMINISTRATION
• Develops, reviews and recommends ICT Policies.
• Assesses ICT services usage to ensure that they are in line with policies, work instructions, plans, national and international regulations.
• Monitors VoIP, e-mail, VPN, ERPs, hardware and internet usage to ensure compliance with ICT policies, work instruction and procedures.
• Ensures internal ICT processes and procedures are compliant to national and international regulations. Monitors VoIP, E-mail, Internet, VPN, Active Directory and Windows Intune service providers to ensure availability of ICT services to and other users.
• Monitors and maintains the Organisation’s software (e.g. Pastel, CRM) and hardware (e.g. server, CPU, Memory usage) daily.
• Recommend, design, and develop actionable reports and dashboards to various internal teams
• Create and maintain documentation on application user workflows and any relevant training materials
• Website management
B: DIGITAL MARKETING
• Supporting digital systems across the marketing and business development function,
• Work closely with External Sales, Internal Sales & Senior Management to drive efficient Sales and Marketing programs. Promote the company’s products and services in the digital space.
• Planning, designing, executing and overseeing all digital marketing including SEO/SEM marketing data base, email, social media and display advertising campaigns.
• Plan and manage company social media platforms.
• Develop, manage and monitor campaign budgets.
• Developing in-house online content that includes videography, photography and identify the most appropriate stratagem for building a relevant brand.
• Prepare accurate reports on our marketing campaign’s overall performance.
• Identify the latest trends and technologies affecting our industry.
• Evaluate important metrics that affect our website traffic, service quotas, and target audience.
• Work with marketing and sales team to brainstorm new and innovative growth strategies.
• Identify gaps and areas for improvement within current processes and future processes
C. ADMINISTRATION
• Assist with strategic planning and implementation.
• Assist in designing and implementing performance management and productivity enhancement systems for the company.
• Managing the transition to the TQM strategy/effort, act as internal consultants to other departments and motivating staff to achieve total quality
• Provide procurement support in accordance with the organizational procurement procedures Prepares purchase orders by verifying specifications and price; obtaining recommendations from suppliers for substitute items, with consideration to quality, reliability and urgency of need; obtaining approval from requisitioning department.
• Maintaining supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies. Assist the accountant with book keeping.
• Capture, analyse and report on vehicle fuel usage, monthly mileages and costs
• Participate in planning and review meetings.
• Assist with writing reports on organization’s various activities.
HEAD OF DIGITAL SERVICE &WORDPRESS DEVELOPER
• Develop and execute digital company strategies within budget requirements.
• Establish digital objectives and oversee progress.
• Create smooth operations for all digital tools and applications (e.g., website, and social media)
• Evaluate SEO, key KPIs and marketing metrics.
• Develop creative ideas to boost web traffic.
• Advise internal teams on how to use digital technologies.
• Liaise with both internal and external teams to promote brand consistency.
• Recommend new optimization techniques to enhance customer experience.
• Ensure web best practices are met
• Predict sales performance trends and act to increase the market target
• Monitor competition and provide strategies to dominate.
• Establish and maintain effective relationships with key contacts.
• Evaluate feedback from clients, accounts, sales, management and key stakeholders
• Meeting with clients to discuss website design and function.
• Designing and building the website front-end.
• Creating the website architecture.
• Designing and managing the website back-end including database and server integration.
• Generating WordPress themes and plugins.
• Conducting website performance tests.
• Troubleshooting content issues.
• Conducting WordPress training with the client.
• Monitoring the performance of the live website.