Provide maintenance, technical support and troubleshooting of
desktop computers, printers, telephones and other devices to
ensure effective use of technology resources
 Participate in the effective operation of the IT Help Desk by
taking requests, tracking work tickets, maintaining equipment
inventories
 Maintain the security of client computers and data by ensuring
operating system updates and virus protection are installed as
well as finding and eliminating malicious application.
 Help Resolve technical problems with Local Area Networks
(LAN), Wide Area Networks (WAN), and other systems
 Domain administration (Active directory), handling Identity and
Access Management; provisioning, supporting, and disabling
user accounts and profiles.
 Business applications support (including sage, pastel and crs)
 Developed an asset management system using php laravel and
vue.js for the transport department.